Qinghai Crystal Tower Calm • Balance • Harmony

Are the crystals real?
Yes. Our suncatchers feature genuine natural crystals, so colour, shape, markings and inclusions will naturally vary.

Where should I hang my suncatcher?
Hang it indoors opposite a sunny window where the faceted glass can catch direct sunlight.

Will it create rainbows?
Yes. When direct sunlight hits the faceted glass at the right angle, it can scatter beautiful little rainbows around your room.

Can I hang it outside?
No. LUCYFOX suncatchers are designed for indoor use only.

Are the suncatchers Reiki infused?
No. Our suncatchers feature natural crystals but are not professionally Reiki infused.

Which window is best?
A window receiving strong morning or afternoon sunlight generally gives you the best opportunity to enjoy the rainbow effect.

Will my suncatcher look exactly like the photo?
Not exactly. Natural crystals vary in colour, shape, pattern and inclusions, making every suncatcher individual.

Can the metal change colour?
Yes. Our coated stainless steel may naturally develop a warmer bronze or copper-toned patina over time, particularly in humid or coastal environments.

Do they come gift boxed?
Yes. LUCYFOX Crystal Suncatchers are beautifully presented in a gift box with a Crystal Meaning Card, making them ready to gift.

Do crystal suncatchers make good gifts?
Absolutely. They’re a beautiful choice for birthdays, housewarmings, new beginnings or simply to remind someone special that you're thinking of them.

Where are LUCYFOX Essential Oils made?
Our essential oil rollers are Australian made in small batches and bottled in the NSW Southern Highlands.

Who formulates your essential oils?
Our blends are professionally formulated in the Byron Bay Hinterland by an experienced Clinical Aromatherapist, Aromatic Medicine Practitioner and Cosmetic Chemist with over 25 years of experience.

How do I use my essential oil roller?
Roll onto your wrists and neck pulse points, breathe in the aroma and make it part of your daily ritual.

Are your essential oil rollers diluted?
Yes. Our essential oil blends are professionally formulated with a beautiful blend of carrier oils for topical application.

Do your rollers contain alcohol?
No. LUCYFOX Essential Oil Rollers contain no alcohol.

What size are the essential oil rollers?
Each LUCYFOX Essential Oil Roller contains 10ml and features our signature jade roller top.

Are they made with natural botanicals?
Yes. Our blends feature carefully selected botanical ingredients, including predominantly Australian botanicals across the collection.

When should I use my essential oil?
It depends on your blend. Some are designed for morning or daytime rituals, while others are beautiful for slowing down and creating an evening ritual.

Can I carry my roller with me?
Absolutely. The compact 10ml roller is perfect for your handbag, desk, bedside table or wherever you like to enjoy your daily ritual.

Which LUCYFOX Essential Oil should I choose?
Choose the blend that best matches the ritual you want to create. Ready for your morning, Success for focus and intention, Release for your reset, Enough for evening, Obsession for self-connection and Mind Relief for a fresh aromatic pause.

Are the crystals genuine?
Yes. Our bracelets are made with consciously sourced natural crystals, so variations in colour, pattern and inclusions are completely normal.

Are the bracelets Reiki infused?
Yes. Every LUCYFOX Crystal Bracelet is professionally infused with Reiki energy by an experienced Reiki Practitioner before leaving our studio.

What size are the crystal beads?
Our bracelets are created using approximately 8mm natural crystal beads.

What bracelet size should I choose?
Small is approximately 18.5cm, Medium 19.5cm and Large 20.5cm. Choose the size that best suits how you like your bracelet to fit.

What is the gold logo bead made from?
Our gold LUCYFOX logo bead is made from 316L stainless steel with durable 18K Gold PVD plating.

What is the silver logo bead made from?
Our Silver Toned LUCYFOX logo bead is made from hypoallergenic 316L stainless steel.

Will my bracelet look exactly like the photo?
Not exactly. Natural crystals vary in colour, pattern, markings and inclusions, meaning every bracelet has its own individual character.

How should I care for my bracelet?
Avoid prolonged contact with water, perfumes, lotions and chemicals. Remove before showering, swimming or exercising and store safely when not being worn.

How do I choose the right crystal?
Start with the meaning or intention you're most drawn to, or simply choose the crystal you can't stop looking at. Sometimes the one that catches your attention first is the perfect place to begin.

Do LUCYFOX Crystal Bracelets make good gifts?
Absolutely. Each bracelet is presented in a LUCYFOX Cotton Pouch, making it a meaningful gift for birthdays, new beginnings, milestones or simply to remind someone how much they mean to you.