Cleopatra's Jewels Crystal Suncatchers

Cleopatra's Jewels is the most stunning and powerful creation by LUCYFOX, the home of genuine and ethical crystals. This masterpiece, adorned with  Amethyst, Rose Quartz,  Citrine, Clear Quartz, and Green Fluorite, is a tribute to the timeless beauty and strength of Cleopatra herself. Each crystal, millions of years old, brings its own unique energy and elegance to this exquisite piece.

This isn’t just a decoration; it's a symbol of strength and tranquility. As light dances through the crystals, they cast mesmerizing rainbows throughout your space, fostering a serene and loving atmosphere. Cleopatra's Jewels is a harmonious blend of beauty and strength, a true testament to the deep respect we have for these ancient, powerful crystals that bring us so much strength, love and peace.

60cm long by 10cm wide top cage

NB: Our designs have stainless steel chains, and a protective coating over the frames, over time, a few years, these can slightly fade to a beautiful bronze copper tone. Salt water can affect our delicate designs as it is unforgiving on almost all surfaces. 

Indoors only, hung on the opposite side to an open window to protect from the elements 

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@lucyfox.com.au

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@lucyfox.com.au and send your item to: 145 Great Southern Road Bargo, NSW, Australia. Return postage from you to us is at your expense.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. There are exceptions but this needs to be discussed via customerservice@lucyfox.com.au

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Missing Items

If this is approved a credit will be given to your account via a code to use on your next purchase.