Balance & Bliss Kit - Find Your Centre, Embrace Your Power

The Balance and Bliss Kit is your ultimate collection for aligning your mind, body, and spirit. Thoughtfully curated and infused with Reiki energy, each piece in this kit has been intentionally selected to help bring calm, confidence, and grounding into your daily life — no matter what the world throws your way.

What’s Inside:

• Enough Essential Oil Sleep Saviour with Free Amethyst Crystal Heart – helps to calm racing thoughts and encourage emotional balance. Amethyst is believed to support peace, spiritual clarity, and a sense of serenity.

• Success Essential Oil Laser Focus & Energy with Free Citrine Crystal Heart – helps to uplift and focus the mind. Citrine is believed to encourage abundance, joy, and personal empowerment.

• Red Obsidian Eternity Bracelet – believed to offer grounding, strength, and protection from negativity.

• Red Leopard Skin Bracelet – believed to support emotional balance, resilience, and connection to your inner strength.

• Picasso Jasper Bracelet – believed to promote peace, creativity, and inner harmony during times of change.

• Carnelian Bracelet – believed to ignite confidence, motivation, and passion, while supporting courage and vitality.

• Que Sera Bracelet – believed to calm the mind, release tension, and help embrace life’s natural flow.

Whether you’re starting your day, navigating challenges, or winding down, the Balance and Bliss Kit has been created to help you feel empowered, centred, and aligned. Each crystal and oil has been carefully reiki-infused to carry the highest energetic intention for your personal journey.

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@lucyfox.com.au

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@lucyfox.com.au and send your item to: 145 Great Southern Road Bargo, NSW, Australia. Return postage from you to us is at your expense.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. There are exceptions but this needs to be discussed via customerservice@lucyfox.com.au

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Missing Items

If this is approved a credit will be given to your account via a code to use on your next purchase.